Customer Service Advisor

// Temporary // £22,226 - £23,382
  • Retail

We are on the lookout for Customer Support Coordinators on behalf of our client (the heart of UK’S National Covid Testing) to work at one of their facilities located in Antrim; if you have previous experience in a contact center or customer service, then we are keen to hear from you.

Job Duties

· To provide comprehensive customer service support

· Responding to all customer queries accurately and effectively

· Taking the appropriate action to ensure customer expectations are fully delivered

· Providing immediate phone and e-mail support and advice to our valued customers

· Liaising with internal team as required.

Essential Criteria

· Educated to GCSE level (including Maths and English Language)

· Previous experience in a customer service role

· Computer literate (Word, Excel, Microsoft Outlook)

· Excellent telephone skills

· Ability to work on own initiative as well as part of a team

· Excellent organizational and communication skills

· Ability to work in a fast-paced environment to provide top-level customer support

Salary:

£10.96 per hour and increases to £11.53 per hour after 1 month – WEEKLY PAY

Contract length:

Temporary basis but have the potential to be made permanent on a full time or part-time basis

Hours of work:

Work 5 shifts across a 7-day rota, working either 6.40am – 3.20pm and 12.40pm – 9.20pm.

Job Types: Full-time, Temporary contract, Temp to perm

Salary: £10.96-£11.53 per hour

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Job Overview

  • JO-2205-491942
  • Daniela Bolivar
  • May 6, 2022
  • £22,226 - £23,382
Apply for this job