Customer Service Advisors

// Full Time // £18,895 - £20,826
  • Retail

JOB TITLE AND COMPANY:

On behalf of our client, we are looking for 3 Customer Service Advisers to work at one of their facilities located in Lisburn; this is an exciting opportunity to work in an Award-winning manufacturing and distribution company.

SCHEDULE:

This position starts on a temporary basis and will become permanent after 12 weeks of satisfactory performance and attendance.

Monday to Thursday 8:45 am 5:00 pm and Fridays 9-4.

JOB DESCRIPTION:

Liaise with Customers and provide a high level of Customer Service

Ensure full accuracy and attention to detail in all interactions with internal/external customers.

Process orders received via fax, telephone, or email, accurately and within specified timelines.

Adhere to the Companys internal customer service standards: Quality Performance Process; telephone greeting and manner; professional written communications; agreed response times, etc.

Check stock levels as required and advise customers of alternatives if necessary.

Display a flexible and cooperative approach at all times.

Ensure extensive product knowledge is maintained.

SALARY:

Starting at 9.68/hr for the first 12 weeks, after 12 weeks of performance and satisfactory attendance, youll be offered a permanent contract (10.18 starting and 10.68 after 12 weeks) plus benefits such as Enhanced Annual Leave, Health Cash Plan, Life Assurance, Long Service Awards and more.

ESSENTIAL CRITERIA:

GCSE Grade C passes in both English and Maths (or equivalent)

1 years administration experience, ideally within a manufacturing environment

High level of computer literacy including experience with Microsoft packages

Experience in order processing, data entry, providing quotations

Experience in using sales order processing packages / customer databases

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Job Overview

  • JO-2203-489331
  • Daniela Bolivar
  • March 30, 2022
  • £18,895 - £20,826
Apply for this job