Frontline Manager - E-commerce

Oak Road, Dublin 12 // Full Time // €40,000 - €50,000
  • Warehouse Distribution

Front Line Manager – E-commerce

Flexsource are excited to recruit a motivated Front Line Manager with E-commerce experience for our Client based in Dublin 12.

Our Client is a well-established, upmarket chain of Irish department stores that specialise in selling luxury brand items such as clothing, beauty products and perfume.

The ideal candidate will have experience in a Warehouse environment, preferably an online distribution centre, have managed a team of 40+ employees and have good knowledge of e-commerce.

 

Key Responsibilities:

  • Co-ordinate, resource and deliver change to online servicing
  • Liaising with 3rd party agencies that are part of service/delivery supply chain, manage external logistics parties
  • Ensure SLA is achieved and customers receive orders in a timely manner, ensure external logistics parties comply with SLA
  • Management and reconciliation of payment channels, e.g. PayPal
  • Reduce or eliminate Health & Safety related risks, escalate and resolve any issues of non-compliance
  • Track, monitor and continuously develop KPI’s for your area
  • Building relationships with key stakeholders and developing a clear understanding of the business
  • Monitoring performance to budget and identifying potential cost saving opportunities
  • Monthly resource planning meetings with General Manager, based on volume and volume profile forecast. Review plan, comparing real vs forecast of volumes, volume profile and resources assigned
  • Manage staff, ensuring they are fully trained for the role they are carrying out, identifying training opportunities and encourage staff for growth and development

Key Requirements:

  • Strong communication and organisational skills
  • Previous experience in a Warehouse environment, online distribution is preferred
  • Proven people management skills in a medium/large team
  • Previous Management/Team Lead/Supervisor level experience

Benefits:

  • Competitive salary: €40K – €50K
  • Store Discount
  • Wellbeing iniatives
  • EAP Scheme
  • Tax Saver Commuter
  • Bike to Work

Please apply online for more details.

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Job Overview

  • JO-1806-410676_4
  • Kirsty McDonald
  • January 7, 2022
  • Oak Road, Dublin 12
  • €40,000 - €50,000
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