Flexsource are currently recruiting for a Trade Counter assistant for our client, a leading flooring company based in Dublin 12. Ideally you will have experience in a similar role and possess excellent customer service. 

Requirements: 

• 2/3 years’ experience of trade counter / administration,
• The candidate should be comfortable with computerised sales order processing systems.
• Self-motivated, with an ability to work as part of a team
• Strong organisational and communication skills
• IT skills associated with Microsoft excel packages.
• Knowledge of customer service principles and practices

Responsibilities: 

• Work within a fast-paced dynamic sales environment, you will be the customers first point of contact, ensuring a high level of customer care and attention to detail
• Ensuring the efficient processing and follow-up of customer inquiries
• Assist with all sales inquiries, both face to face and over the phone
• Maintaining effective communications with colleagues at all times
• Answering phones -Maximise sales by continually expanding orders . upselling material
• Day-to-day quotations -Ensure all quotations are followed up when necessary.
• Work closely with colleagues on the internal sales desks across all product portfolios
• Completion of other sales and administrative tasks relating to the sale and distribution of products to the customer base * Handle returns or complaints * Listen to customer’s questions and concerns, and provide answers or responses.
• Co-ordinate with the purchasing, warehouse and transport teams to ensure complete order processing

Benefits;

Opportunity to work with big building company

Exciting career opportunities and progression available

Competitive salary

Working with a top “Great Place to Work” company

High chance to get a permanent contract directly with the company.

Hours;

Working days: Monday to Friday

OT applicable if working over the weekend

Hours vary

Pay;

Negotiable, depends on experience and skill- set

This role is an immediate start role, notice periods will be taken into consideration